Window AI Privacy Policy

Effective Date: [September 01, 2024]

1. Introduction

Welcome to Window AI ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Services"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We collect information to provide better services to all our users. The types of information we collect depend on how you use our Services.

a. Information You Provide

  • Account Information: To create an account, you must provide a valid email address, phone number, and create a password. You may also provide additional information such as your name, profile picture, and other personal details.

  • Content You Provide: Any content you create, upload, or share through our Services, including messages, photos, videos, and other media.

  • Payment Information: If you make purchases through the app, we may collect payment information, such as credit card details or other payment method information.

b. Automatically Collected Information

  • Usage Data: We automatically collect information about how you interact with our Services, such as the features you use, the actions you take, and the time, frequency, and duration of your activities.

  • Device Information: Information about the device you use to access our Services, including hardware model, operating system, unique device identifiers, and mobile network information.

  • Location Information: With your consent, we may collect precise location data from your device to provide location-based features. You can manage location settings through your device settings.

  • Log Information: Server logs may collect information like your IP address, browser type, operating system, the referring web page, pages visited, and other similar information.

  • Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.

c. Third-Party Information

  • Information from Third Parties: We may receive information about you from other users, third-party service providers, or partners, such as your contacts list if you choose to share it.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Maintain Our Services: Ensuring that our Services function correctly and to provide the features you request.

  • To Improve Our Services: Analyzing usage patterns to enhance user experience and develop new features.

  • To Communicate with You: Sending updates, security alerts, and support messages. With your consent, we may also send promotional communications.

  • To Process Transactions: Handling payments and preventing fraud.

  • To Ensure Safety and Security: Protecting against unauthorized access, breaches, and other security threats.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

a. With Your Consent

We may share or disclose your information with your consent or at your direction.

b. Service Providers

We engage trusted third-party service providers to perform functions and provide services to us, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

c. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

d. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

e. Protecting Rights and Safety

We may disclose your information to protect our rights, property, or safety, or that of others.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal data.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data.

  • Objection: Object to certain data processing activities.

  • Portability: Request the transfer of your data to another service.

You can manage your preferences and exercise these rights through your account settings or by contacting us directly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. International Data Transfers

Your information may be transferred to and maintained on servers and databases located outside your country of residence. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your own.

9. Children's Privacy

Our Services are not intended for individuals under the age of [Minimum Age, e.g., 13]. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information promptly.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TheWindow
Address: Gurugram, Haryana, India
Email: nimbal@thewindow.in
Phone: +91 8950558003